Inspiring speakers who challenged health professionals in Rotorua today to “Keep our patients safe” have made the inaugural Midland Region Quality Workshop a success even before it finished.Bay of Plenty participants leave Tauranga to attend the #MidlandQuality conference in Rotorua
More than 150 from the region’s five district health boards – Waikato, Bay of Plenty, Tairawhiti, Taranaki and Lakes – along with representatives from primary health organisations and aged care organisations heard from a variety of speakers.
Midland is the only region in the country to have a patient safety conference supported by the Health Quality and Safety Commission.
Lakes DHB chief executive Ron Dunham and Waikato DHB primary strategic liaison Jan Adams, the regional leads for quality, welcomed participants.
Mr Dunham outlined the workforce challenges faced by the health sector in the next decade, adding that quality improvement measures would be a key means of providing answers to workforce issues.
Health Quality and Safety Commission chief executive Dr Janice Wilson talked about “Being open to a challenge: patient safety and the national patient safety campaign.”
Representatives from Lakes, Taranaki Waikato and Bay of Plenty spoke about patient safety.Participants at the #MidlandQuality workshop in Rotorua
The afternoon session focussed on consumer engagement and making a difference for the patient experience.
Speakers included former Consumers Institute chief executive David Russell who spoke about what a complex world it was now. For the past seven years Mr Russell has been self-employed with a specific interest in health from a consumer perspective.
“Innovation over the past 70 years has been remarkable,” he said, resulting in:
- Creation of ever increasing inequality
- Quest for knowledge by consumers
- Role of the internet
- The ever present rogues
“Consumers have rights. There must be an impartial and effective process to lay a complaint. It must come from the top and be genuine,” said Mr Russell.
The final speaker was Waikato University associate professor Samuel Charlton who talked about human factors. Prof Charlton is head of the School of Psychology and a member of the Traffic and Road Safety Research Group for the past 20 years.
His work examined a range of road transport issues such as driver attentiveness and fatigue, drivers’ perceptions of risk, acute protracted error effects associated with alcohol, the effect of cell phones on driver performance, the conspicuity and comprehension of hazard warning signs and the design of self-explaining roads.
Check out photos from the conference at www.facebook.com
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